Are you bonded and insured?

Yes. I am bonded and insured with ProFur

Who will be walking and visiting my pets?

Just me. I do all the services solely.

How will I know they my dog has been walked or my pet got their visit?

I send a lot of photos during my walks/visits. Also photos of food, water bowls, litter boxes for cats.

Do you work in all weather conditions?

Yes I do.

Are you a member of any professional pet associations?

Petsitters International
Canadian Dog Walkers Association
Ontario Dog Groomers Association

How many dogs to you walk at one time?

All walks are private, solo walks. This will include only the dogs in the same household.

How do you handle unsocialized and reactive dogs?

I allow the dog(s) with me to see other dogs from a distance only. We will cross the street and let the dog understand they don’t need to be anxious as they don’t need to worry about meeting every dog on our walk. We do not meet any other dog on a walk unless the dogs know each other or the owner advises otherwise.

Do you charge for key pickup/drop off?

Yes, key exchange charge is $20 each time.

How many days notice do you require for service? 

For dog walking (Monday – Friday) by 9pm the night before
For Pet sitting: minimum of 24 hours

When will I get invoiced for my pet(s) walk/visit?

You choose weekly or bi-weekly.  On the corresponding Friday and due by that Sunday.
In instances where payment is not received on the Sunday services are suspended.
Payment via e-transfer or cash.

How will you access my property?

You will provide me with a key or door code to gain entry and notify me of any alarm settings. If you have a door code I will also require a door key.

Where are you located?

Hamilton central mountain.

What is your cancellation policy?

Dog walking:
If cancelling due to weather/illness/pet illness, before 8:00 am the day of service.
If needing to cancel for any other reason, by 8:00 pm the night before the service date.

Pet Sitting:
72 hours notice is required to cancel or change a booking. If less than 72 hours notice is given, the full charge of services is due.

A minimum of 5 days is required to cancel or change pet sitting services during any holiday. If less notice is provided, you are responsible for full service invoice for the dates you reserved.